Live / App
This Privacy Policy explains what personal data axibet88 collects when you access the lobby, open an account or use a local payment method like GCash or Bank Transfer — and how we use, store and protect that data. Availability of our services depends on local law and is limited to eligible regions.
When you open an account with us, we collect the details you submit during registration: your name, contact information, date of birth and any payment details you provide when linking GCash or Bank Transfer to your account wallet. We also collect session data — pages visited, device type, and browser interactions — to keep the platform running correctly and to detect unusual activity on your account. We do not sell your personal data to third parties. Where we share data, it is limited to service providers who support account verification, payment processing and platform security — each bound by data-handling obligations consistent with this policy. If you use GCash or Bank Transfer for deposits or withdrawals, the transaction is processed through those providers' own systems; their privacy terms apply to the information they hold on their side. We retain your account data for as long as your account remains open and for such period afterward as required to meet regulatory obligations in regions where our services are available under local law. You may request a copy of the data we hold on you, or ask us to correct an error, by contacting our support team through the channels listed on this page.
Not every data interaction you have while using the platform falls under this policy in the same way. The table below shows what sits inside this policy, what involves a third-party policy, and what is outside scope entirely. Check each area before you contact us so we can route your question correctly.
Login credentials, session tokens and account activity logs are covered fully by this policy. We control how that data is stored and how long it is kept. If you need to review or update your login details, go to account settings after you sign in.
When you deposit or withdraw using GCash or Bank Transfer, the payment leg processed by those providers sits under their own privacy terms. We hold only the transaction record on our side — amount, date, method — and that record is covered by this policy.
Your game history, bet records and session activity within the lobby — including any time spent on live tables or slots — are stored in your account and fall under this policy. You can request access to these records through our support contact.
Links to external sites, the GCash app, your mobile banking portal or any service outside the axibet88 domain are not covered by this policy. Once you leave our platform, the data rules of that external service apply. We have no control over what they collect.
You have a set of clear, actionable rights over the personal data we hold. These are not abstract — each one maps to a step you can take right now or by contacting us directly. If your account details have changed, you can update your name, contact number or email address in the account settings page after logging in. If you believe we hold incorrect information, contact support and we will review it within a reasonable period. You can ask us what personal data we have on file for you; we will provide a summary through the same support channel. If you wish to close your account, you can request this through support, and we will action it and confirm what data is retained afterward under our legal obligations. Access to these rights depends on local law and is available to you in eligible regions where axibet88 operates.
Request a summary of the personal data we hold on your account by contacting our support team. We will confirm what data is on file and the categories it falls under.
Log into your account and go to account settings to update your contact number, email or other profile fields. For changes that require verification, our support team will guide you through the steps shown in your account.
If you have a question about how a specific piece of your data is used — such as how your GCash deposit records are stored — contact support with the details and we will respond with a clear explanation.
To close your account and understand what data is retained afterward, submit a request through our support contact. We will confirm the closure and outline any retention period required under applicable local law.
If you have a question specifically about your data, how it is used, or how to exercise any of your rights under this policy, reach out through one of the channels below. For account-specific queries — such as a GCash transaction record or a request to correct your registered details — include your registered email address so we can locate your account quickly.
Open the chat icon on the axibet88 site to reach our support team directly. This is the fastest route for urgent data or account queries.
Send your privacy or data request to our support email address shown on the Contact page. Include your registered account email so we can verify and respond accurately.
Log into your account and access the Help section for self-service options, including account settings, payment records and data request forms.
Account security and data integrity are built into how the platform operates — not added on afterward. We use standard encryption for data in transit and at rest, which covers everything from your login session to payment records associated with GCash or Bank Transfer transactions. Access to your personal data within our systems is limited to staff and service providers with a clear operational need, and we review those access controls on a regular basis. Cookies on the site are used to maintain your session and remember account preferences; you can manage cookie settings through your browser. Data is not kept beyond what is needed for your account to function or what is required under applicable law in eligible Philippines regions.
All data exchanged between your device and our platform — including account login, GCash deposit details and session activity — is encrypted in transit. This applies across mobile and desktop access.
We use session cookies to keep you logged in and functional cookies to remember your account preferences in the lobby. No marketing cookies from third-party ad networks are set without your awareness, and your browser controls let you manage these.
We keep your account data for as long as your account is active. After closure, we retain only what is required under applicable local law in regions where axibet88 operates. You can ask for a retention summary through support.
If we make a material change to this policy, we will notify you through your registered account email before the change takes effect. The current version is always available on this page; check it periodically so you stay informed.
These are questions we hear most often about how we handle personal data. If your question is not answered here, contact our support team through live chat or email and we will respond with the information specific to your account.
We collect the details you enter during registration: name, contact number, email address and date of birth. If you link GCash or Bank Transfer to your account wallet, we also record the transaction data on our side. Session and device data is collected automatically to keep the platform running correctly.
We share data only with service providers who support account verification, payment processing or platform security — and only to the extent needed for those functions. We do not sell your personal data. Each provider we work with is required to handle your data consistently with this policy.
Contact our support team through live chat or email with your registered account email address. Request a data summary and we will provide one covering the categories of personal data on file. Some records — such as transaction history — are also visible directly in your account dashboard after you log in.
Transaction records we hold on our side reflect the details at the time of each transaction. To update your linked payment method for future transactions, go to the payment or wallet section in your account settings and follow the steps shown there. Contact support if you run into an issue.
After your account is closed, we retain only the data required under applicable law in eligible regions — this typically covers transaction records and identity verification data. We do not keep your data longer than necessary. Contact support to ask about the specific retention period that applies to your account.
Yes. Log into your account and go to account settings to update most profile fields directly. For changes that require identity verification — such as a name correction — contact support, provide the relevant documents if requested, and we will process the correction and confirm when it is done.